User Bob
Video feedback on your website
How it works: Have users try to complete various tasks or give initial feedback then watch the videos to learn where they get stuck or confused
Cost: $20 to $25 and up
User Feedback Tools
userinput.io
Written feedback on your website, app or business idea, or for customer discovery
How it works: Submit your website, app or idea and get written feedback to learn how to improve it or to validate your idea.
Cost: Reviews from $29 to $99, concierge package for $249
Backchannel
Organized feedback from your app users
How it works: Add their SDK to your app and your users can easily report a bug, ask a question, or request a feature
Cost: $0 to $75 a month
Betabound
Detailed testing of your beta app
How it works: Submit your beta and get feedback from testers
Cost: Free
Criticue
Peer reviews of your web projects
How it works: Submit your website and get feedback from others in exchange for giving feedback yourself on other projects
Cost: Free
feedbackdeck
Wordpress specific feedback tool
How it works: Add it to your Wordpress site and get feedback to various simple questions throughout your site
Cost: $19 to $199 for a license
feedbacklite
Build and Publish User Feedback Widgets on Your Website
How it works: Choose a widget to gather feedback from your site visitors, add it, and then analyze the feedback that comes in and learn how to improve your site
Cost: $0 to $69 a month
Hotjar
Analytics and feeback to find growth opportunities
How it works: Improve your site with heatmaps, visitor recordings, conversion funnels, form analysis, feedback polls and surveys, and user testers
Cost: $0 to $89 a month
Opentest
Easy screen and mic capture for Chrome
How it works: Makes it easy to record a video of your site visitors actions plus their speech as they work through a task
Cost: Free
Peek
Get a 5 minute video of someone using your site
How it works: Submit your site and get a video recording of someone using your site to find usability issues
Cost: Free
photofeeler
Get unbiased feedback on your online photos
How it works: Submit your profile photos for LinkedIn, Twitter or online dating sites and people will rate them on different qualities
Cost: Free
Survicate
A popup chat to gather feedback on the site itself
How it works: Survey your site visitors to figure out what is confusing them and keeping them from converting
Cost: $0 to $300 a month
Usabilla
Easily gather feedback from your site visitors
How it works: Add the little widget to your site or app and allow users to give you general or specific feedback super easily
Cost: $99 a month and up
UXTesting
Record app usage and the user's face
How it works: Add their SDK to your mobile app and record what they do but also their facial reactions via their front camera to track their emotions
Cost: $100 to $1000 a month
UserTesting
Get videos of people using your website
How it works: Set tasks for site visitors to try to complete and watch a video of them talking their way through it to find usability issues
Cost: $49 to $99 a test